ShopController Features

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Return on Investment

Most business decisions come down to ROI. We built ShopController Pro with the primary goal of increasing ROI through productivity, efficiency, and pricing tools. Here are just a few easy to measure tools in ShopController that can increase your ROI immediately.

CARFAX Plate & VIN Decoder

  • Input Vehicles Faster and with Better Accuracy.

Service History Check

  • Make Better Service Recommendations.
  • Find Opportunities to Increase Ticket Averages.
  • Build Customer Confidence.
  • Identify Unperformed Maintenance.

QuickBooks Integration

  • Simple, 1-step QuickBooks Export
  • Avoid Reentering Invoices to Save Time and Money
  • Easily Review Transactions Before Exporting

Powerful Pre-built Standard Reports

ShopController offers a full suite of standard reports and forms “right out of the box” that provide all the reporting and documentation functions most shops will ever need.

Custom Reports
We provide tools to create your own custom reports, and we offer custom report design services.

Custom Invoices
Go beyond just branding your invoices with your logo.

Multi Location Capable

  • Share customer information, inventory levels and service templates with other shops.
  •  Owners Managers andcan view reports, work orders, and schedules for any location.
  • Allows managers to identify issues in real-time instead of waiting for end-of-month reports after the damage is already done.
  • Makes it easier to have centralized operations including accounting, marketing, and scheduling.

Inventory Control

  • Inventory is automatically updated as parts are ordered or sold.
  • Minimum quantities can be set to notify you when parts need to be reordered.
  • Inventory view shows the last purchase date so you can easily identify dead inventory.
  • Custom Inventory reports can be used to analyze inventory usage, identify parts that should be stocked, and check inventory levels.

Data Security

  • Hosted Database with Remote Access Availability
  • Real-time Replicated Database at 2 separate locations
  • Daily Incremental Backups for 30 Days
  • Fully Redundant Network with NO Single Point of Failure and Multiple Layers of Network Security
  • Multiple Bandwidth Providers (AboveNet, ATT, Comcast, Global Crossing, Level(3), NTT
  • State of the Art Data Center with Backup Power Generators and HVAC Units


  • Easy calendar views.
  • Make appointments quicker than any handwritten schedule.

Multiple Schedules

  • Keep different schedules for technicians, bays, or even specialty equipment (Like an Alignment Rack)

Ability to Schedule Work Order for Multiple Tasks

  • Schedule a technician and the alignment rack.
  • Schedule a driver to pick up the vehicle, technician to do the repair, and another driver to deliver the vehicle all at different times.

Work Flow

  • Do jobs flow smoothly through your shop?
  • Can you tell from one screen what is going on with every vehicle in your shop?
  • Do you spend too much time “catching up” on shop workflow?
  • Manage your workflow by combining workflow staging and workflow status into one simple-to-use feature.

POS PROS Merchant Card Services

  • ShopController has joined forces with POS PROS to create a fast, efficient, and affordable payment processing solution for your business.
  • Great credit card processing rates.
  • Ask about a Free Touch-Screen Terminal
  • They’ll provide a free rate check to see if they can match or beat your current rates at absolutely no cost or obligation to you!

Franchise Shop Manager

  • Create a Single Master Template For All Locations.
  • Maintain Effective Security.
  • Maintain Global Control of Management and Reporting Functions.
  • Only Give Access to Sensitive Information Where it is Needed.

Fleet Management

  • Easily Manage Internal and External Fleets
  • Fleet Maintenance Reports
  • Tire Wear Tracking
  • Vehicle Logs
  • Incident Reports
  • Easy Vehicle Lookup
  • Fleet Billing and Accounts Receivable

General Automotive

ShopController provides the tools to manage your automotive repair shop easily now, with the comfort of knowing that your business will never outgrow it. Our state of the art service management software will upgrade your total business model 24/7. ShopController provides real-time reporting, streamlines your process, organizes your workflow, refines record keeping and jump starts your productivity. All with superior personalized customer service.

HD Truck & Equipment Maintenance

ShopController® Full-Service Shop Management System brings our 25 years of trucking industry shop management experience, and updates it with the latest technology and tools. Working with clients in trucking and heavy equipment shops, we have built-in features specific to heavy duty vehicle management, along with strong fleet management tools.

Your data is maintained in a secure, controlled facility with 24/7 onsite technical staff. With ShopController, lost data is a thing of the past.

Mobility Vehicles

Mobility dealers and shops face issues that are unique to this segment of the automotive market. Stringent certification requirements and government regulations protect vulnerable populations, but they also place extra documetation burdens on the shops which provide these products and services.

NMEDA, the National Mobility Equipment Dealers Association, provides mobility certification services for its members. ShopController has worked closely with NMEDA to develop NMEDA/QAP Express, an online documentation program that NMEDA provides for its membership to relieve the documentation workload.