In-app assistance for your whole team

Help is one click away on every screen. Tap the MILES button to ask a question, search our knowledge base or follow a guided walkthrough, so owners, advisors and techs get answers in seconds without waiting on support.

Shop Controller dashboard with the In-App Assistance button in the corner

Find any answer in seconds

Search every support article and guide from inside Shop Controller and get the answer without leaving the screen you're on.

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Searching help articles inside Shop Controller

Trained on Our Knowledge

Built on every support article, guide and product resource we have.

Available 24/7

Help is there before open, after close and in the middle of the rush.

For Every Role

Owners, service advisors and technicians all get answers in plain language.

MILES help panel open on the Shop Controller dashboard, ready for a question

Spend less time searching, more time fixing cars

Help on every screen

The assistant opens right beside your work, so you never lose your place.

Faster onboarding

New team members learn the system as they go instead of waiting on training.

Real people when you need them

Our hands-on support team is still here for anything the assistant can't solve.

Shop Owner Feedback

Hear from shops who took back control of their bays

“We recovered $18,400 in deferred maintenance in our first 60 days on Shop Controller.” Customers used to say they'd do brake work later and we'd lose track. Now the automated text follow-up brings them back automatically.

Marcus CampbellApex European Auto · Austin, TX

“Technicians rarely need to walk to the front counter. It saves roughly 2 hours per tech every day.” Inspections and part requests happen right on the tablet under the hoist. Service writers see notes immediately and produce quotes in minutes.

Elena RostovaHeavy Iron Diesel · Denver, CO

“Text-to-Pay and the QuickBooks sync eliminated our end-of-day bookkeeping headaches.” Clients pay from their phone and pick up their keys from the night drop box. Transactions map cleanly to QuickBooks with zero manual reconciliation.

Derrick VanceMotorCity Performance · Detroit, MI

One connected platform

Learn more about Shop Controller

In-App Intelligence Assistant is one part of Intelligence. Explore the tools that work right alongside it.

Ready to supercharge your auto shop?

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