One connected system
Everything Your Shop Needs to Move Forward
Six purpose-built solutions working together through one complete Shop Controller platform.
Estimates, repair orders, and invoicing
Shop Operations tools work together in one place.
Independent Auto Repair solutions
Shop Management System for Independent Auto Repair Shops
Your shop. Your way. One system to run it all.
Independent shops do not need more disconnected tools. Shop Controller brings every repair order, customer conversation, payment, and business decision into one intelligent cloud platform.
Users, techs & ROsUnlimited
No add-on stackAll in one
Digital vehicle inspections with photos
Shop Operations tools work together in one place.
Technician tablets and time tracking
Shop Operations tools work together in one place.
The work is complex. Your software should not be.
Built around the way independent auto repair shops actually work
Separate systems for texting, scheduling, payments, and marketing mean double entry and lost context.
Too many disconnected tools
Separate systems for texting, scheduling, payments, and marketing mean double entry and lost context.
Missed calls, missed revenue
Every unanswered call during a busy morning is a job that goes to the shop down the street.
Declined work disappears
Recommended repairs get forgotten without a system that follows up automatically.
Efficiency
Technician Support
Marketing
Intelligence
Cloud
Multi-Lingual
Everything your team needs
Auto repair shop management software, without the add-on maze
From the front counter to the bay and the back office, every part of the day stays connected.
01
Shop Operations
- Estimates, repair orders, and invoicing
- Digital vehicle inspections with photos
- Technician tablets and time tracking
- Parts ordering and inventory
02
Customer Experience
- Two-way texting and digital approvals
- MILES Customer Assistant for calls and texts
- Online scheduling
- Service reminder automation
03
Growth & Intelligence
- Declined-work follow-up
- Review generation and shop website
- Integrated payments and terminals
- QuickBooks sync and live reporting
A day in the shop
One smooth path from arrival to payment
- 1
Book
Customers schedule online or through MILES, day or night.
- 2
Inspect
Techs send photo-rich inspections from the bay.
- 3
Approve
Customers approve work by text in their language.
- 4
Get paid
Text-to-pay or terminal, synced to QuickBooks.
Common questions
Independent Auto Repair software FAQs
What is the best software for an independent auto repair shop?
The best fit combines estimates, inspections, communication, payments, and reporting in one system your team actually uses. Shop Controller includes all of these with unlimited users.
How much does auto repair shop software cost?
Shop Controller is $99 for the first month and $199 per month through month twelve, with unlimited users and no contract.
Can I switch from my current shop software?
Yes. Guided data conversion is included, and the standard $500 conversion fee is currently waived.
See it in your shop